1.4 I can find and view the latest calls and messages made and received

View & delete call history

You can see a list of calls you’ve made, answered, or missed. And you can delete calls from that list.

Important: Some of these steps only work on Android 6.0 and up. Learn how to check your Android version.
See your call history
  1. Open your device's Phone app .
  2. Tap Recents.
  3. You’ll see one or more of these icons next to each call in your list:
    • Missed calls (incoming) (red) 
    • Calls you answered (incoming) (blue) 
    • Calls you made (outgoing) (green) 
See call details

To learn more about a call in your history, tap the call and then Call details.

You’ll see details for each call made to that number, like when it happened, how long it was, and whether it was incoming or outgoing.

Add numbers to your contacts

To add a number to your contacts from your call history, tap the call and then Add to contact or Create new contact.

Delete calls from your history
  1. Open your device's Phone app .
  2. Tap Recents .
  3. Tap a number or contact.
  4. Tap Call details.
  5. At the top, tap Trash Trash.
Delete your entire call history
  1. Open your device's Phone app .
  2. Tap Recents .
  3. Tap More More and then Call History.
  4. Tap More More and then Clear call history.
  5. When asked if you want to delete your call history, tap Ok.
source: https://support.google.com/

Additional information
  • It is not possible to delete call history from your account.
  • Each call log displays either your last 100 calls or 60 days of calls, whichever comes first.
  • Phone customers will have access to call logs after the first bill has been posted. 
  • Traditional home phone customers do not have access to call history online. 
Practical exercise: 
please try to find and view the latest calls made and received. You will be asked about it during the assessment later at the end of this module.

Practical exercise:
 please try to find and view the latest messages made and received.  You will be asked about it during the assessment later at the end of this module.



Last modified: Thursday, 31 March 2022, 3:58 AM